Configure Ecommerce Setup and job queues | NaviPartner

Open Ecommerce Setup and complete the shared setup before receiving the first document. Other fields in Ecommerce Setup should be configured according to the customer’s process and the product types in use.

Customer matching and creation

Field	What to define
Customer Mapping	Which value is used to match the customer: E-mail, Phone No., a combination of email and phone, Customer No., or Phone No. to Customer No. The choice must match the data actually sent by orders.
Customer Update Mode	Whether the flow may create and update customers, only create, only update, or neither: Create and Update, Create, Update, None.
Def. Customer Template Code	Template for customers that processing should create. Check posting groups and other mandatory fields.
Def. Customer Config. Template Code	Select the default customer configuration template, if used, to supply customer field values during processing.

Document creation defaults and retry limits

Field	What to define
Def. Sales Location Code	Fallback location when the document does not provide one. The location on the Entria Store takes precedence when populated.
Release Sales Order After Process	Whether the created sales order is automatically released after processing. This is not confirmation of posting.
Release Sales Return Order After Process	Equivalent behavior for return orders, if they are received through the Ecommerce flow.
Max. Document Process Retry Count	Limit for automatic retries when creating the sales document.
Max Capture Retry Count	Limit for payment capture retries.
Max Virtual Item Retry Count	Limit for digital-product processing retries.
Max Attr. Wallet Retry Count	Limit for Attraction Wallet processing retries.

Ecommerce Job Queues

On Ecommerce Setup, run the relevant actions below and confirm their dialogs. Then open Job Queue List and check the created jobs and their statuses. The jobs process different document stages.

Action	When it is required
Configure Sales Order Processing Job Queue	Creates sales orders from received Ecommerce documents.
Configure Sales Return Order Processing Job Queue	Creates sales return orders from received Ecommerce documents.
Configure Capture Processing Job Queue	Automates payment capture in the Ecommerce flow.
Configure Voucher Processing Job Queue	Issues vouchers.
Configure Ticket Processing Job Queue	Processes tickets.
Configure Membership Processing Job Queue	Creates and processes memberships.
Configure Coupon Processing Job Queue	Issues coupons.
Configure Wallet Processing Job Queue	Processes Attraction Wallet packages.
Configure Digital Notification Job Queue	Sends Ecommerce digital notifications.

Only configure the job queues for the product types and processing steps you actually use — see Product Setup for which jobs each product type needs.

Verification: after a test order, check Creation Status, Capture Processing Status, digital-product statuses, and related documents. For a job error, inspect its execution entry; for a document error, inspect the last error on the document. See Monitoring and reprocessing and Failed imports.