Ticket profile

This setup table is used to control which tickets may be used in a specific speedgate/scanner.

What the page is used for

A ticket profile defines access rules for a scanner ID, for example:

• which ticket items are allowed
• which admission codes may be used
• whether access only applies at specific times
• whether access only applies on specific days via a calendar
• whether specific tickets should actively be rejected

Fields on the profile

• Code
  • Unique code for the profile.
• Description
  • Short explanation of what the profile is used for.
• Allow Ticket Request Token
  • Enable this if a temporary token should also be accepted as proof of access.
• Validation Mode
  • Strict: only tickets that match an allowed rule are granted access.

Lines on the profile

Rules are created as lines under the profile.

Each line can contain:

• Rule Type
  • Allow = allow access
  • Reject = reject access
• Description
  • Internal note describing what the rule does.
• Item No.
  • The ticket item the rule applies to.
• Admission Code
  • Limits the rule to a specific admission type.
• Calendar Code
  • Makes the rule active only on specific days.
• From Time / To Time
  • Makes the rule active only within a specific time period.

How to create a ticket profile

1. Open the Speedgate Ticket Profile list.
2. Create a new profile.
3. Fill in Code and Description.

How to create access rules

Allow a ticket

1. Create a new line.
2. Set Rule Type to Allow.
3. Fill in Item No., if relevant.
4. Fill in Admission Code, if relevant.
5. Fill in Calendar Code, if relevant.
6. Fill in From Time and To Time, if relevant.

Reject a ticket

1. Create a new line.
2. Set Rule Type to Reject.
3. Fill in Item No..

Note:

• A Reject rule requires an item number.
• A ticket may be allowed by an Allow line, but still be stopped by a Reject line.

How the profile is used in practice

Once the profile has been created, it must be linked to the relevant speedgate/scanner in the speedgate setup.

When a ticket is scanned, the process is typically as follows:

1. The system finds the ticket profile for the current gate.
2. The ticket item and admission code are compared with the lines on the profile.
3. Time and calendar are checked.
4. Any Reject rules are evaluated.
5. The result is either access granted or access rejected.

Good advice

• Start with very specific rules.
• Avoid overly broad rules with empty fields.
• Use Description on the lines so it is easy to troubleshoot later.
• Always test the profile on the specific gate after setup.