NaviPartner Help Portal

NaviPartner delivers unified solutions for vertical retail businesses, webshops, warehouses, museums, and attractions. This documentation is intended to assist you in using all of these solutions.

Download & install ๐Ÿ’พ

Demo

Download and try out demo environments for all NP solutions.

System requirements

Get acquainted with the necessary hardware and software components for running our solutions.

Software

Install Minor Tom, HW Connector, and other software components for running our solutions.

Get started ๐Ÿ“š

Videos ๐ŸŽฌ

Explore the video library and check out our product and service demonstrations, case studies, and training modules.

Whatโ€™s new ๐Ÿ“ฃ

Learn which new features and improvements have been introduced in the newest versions of the NP Retail solution.

POS Academy ๐ŸŽ“

Get started with a beginner-friendly guide which covers a wide range of features both in Business Central and on POS devices.

Set up ๐Ÿ› ๏ธ

Retail ๐Ÿ›’

Streamline your business operations and provide an exceptional shopping experience for your customers by configuring your POS units, setting up payment options, creating discounts and managing inventory.

Attraction ๐Ÿ•น๏ธ

Create ticket types for all kinds of events and venues and manage ticket sales in the Business Central database. Monitor, and keep track of group events, book guide resources, and create invoices from events.

Restaurant ๐Ÿฝ๏ธ

Get insights into business operations and sales in your restaurant or cafรฉ. Track kitchen and bar inventory, and take orders with ease.

Web stores ๐Ÿ›๏ธ

Utilize Magento features to build a foundation for a successful omnichannel online business. Show updated information of available goods across the chainโ€™s warehouses and stores, both onsite and online.

WMS ๐Ÿ“ฆ

Make use of tools and processes for managing and tracking items in warehouse and inventory systems.

Power BI โšก

Perform in-depth analyses of the most important business segments to reach optimal strategic decisions.

API </>

Both SOAP and REST API can be used for managing our solutions. Refer to the relevant guides to learn more.

Integrations ๐Ÿ”—

Refer to the guides for establishing and maintaining various integrations with NP Retail.

Fiscalization ๐Ÿงพ

Learn how to achieve compliance with fiscalization requirements imposed by fiscal laws of specific countries.

Support ๐Ÿ—จ๏ธ

Hotline ๐Ÿ“ž

Request remote support for customers and get help with urgent issues.
For remote support download TeamViewer.
For Hotline call +45 7022 0322 and press 1.

Ticket system for customers โœ๏ธ

Log into our ticketing system and create a ticket detailing less urgent issues youโ€™re experiencing with the POS.
If you forgot your username or password, please contact the hotline on +45 7022 0322 and press 1.

Troubleshooting ๐Ÿšฉ

Feeling stuck? Take a look at the answers to some of our customers' frequently asked questions.