NaviPartner Help Portal

NaviPartner delivers unified solutions for vertical retail businesses, webshops, warehouses, museums, and attractions. This documentation is intended to assist you in using all of these solutions.

Download & install πŸ’Ύ


Download and try out demo environments for all NP solutions.

System requirements

Get acquainted with the necessary hardware and software components for running our solutions.


Install Minor Tom, HW Connector, and other software components for running our solutions.

Get started πŸ“š

Videos 🎬

Explore the video library and check out our product and service demonstrations, case studies, and training modules.

What’s new πŸ“£

Learn which new features and improvements have been introduced in the newest versions of the NP Retail solution.

POS Academy πŸŽ“

Get started with a beginner-friendly guide which covers a wide range of features both in Business Central and on POS devices.

Set up πŸ› οΈ

Retail πŸ›’

Streamline your business operations and provide an exceptional shopping experience for your customers by configuring your POS units, setting up payment options, creating discounts and managing inventory.

Attraction πŸ•ΉοΈ

Create ticket types for all kinds of events and venues and manage ticket sales in the Business Central database. Monitor, and keep track of group events, book guide resources, and create invoices from events.

Web stores πŸ›οΈ

Utilize Magento features to build a foundation for a successful omnichannel online business. Show updated information of available goods across the chain’s warehouses and stores, both onsite and online.

WMS πŸ“¦

Make use of tools and processes for managing and tracking items in warehouse and inventory systems.

Power BI ⚑

Perform in-depth analyses of the most important business segments to reach optimal strategic decisions.

API </>

Both SOAP and REST API can be used for managing our solutions. Refer to the relevant guides to learn more.

Integrations πŸ”—

Refer to the guides for establishing and maintaining various integrations with NP Retail.

Support πŸ—¨οΈ

Hotline πŸ“ž

Request remote support for customers and get help with urgent issues.
For remote support download TeamViewer.
For Hotline call +45 7022 0322 and press 1.

Ticket system for customers ✍️

Log into our ticketing system and create a ticket detailing less urgent issues you’re experiencing with the POS.
If you forgot your username or password, please contact the hotline on +45 7022 0322 and press 1.

Troubleshooting 🚩

Feeling stuck? Take a look at the answers to some of our customers' frequently asked questions.