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# Automatically send documents to customers

> It is possible to set documents to be sent to customers automatically when a sale is successfully finalized.

It is possible to set documents to be sent to customers automatically whenever a sale is successfully finalized. Make sure the prerequisites are met, and follow the provided steps:

> **Note:** This feature is not applicable for sales orders.

#### Prerequisites

* Have a customer attached to the sale.
* Set up the customer's email account.
* Create a report you wish to use in this scenario.

#### Procedure

1. Search for **POS Unit** and open the related link.\
   A list of available POS units is displayed.
2. [<ins>Create a new POS unit</ins>](/product/retail-pos-processes-create-pos-unit) or open one of the available ones from the list.
3. Navigate to the **POS Profiles** panel, and expand the available options for the [<ins>**POS Receipt Profile**</ins>](/product/retail-pos-profiles-receipt-profile).
4. Enable the **Send Email Receipt on Sale** toggle switch on the receipt profile you will use.
5. Search for **Email Templates** and open the related link.
6. Open the email template that you wish to be used to generate content sent to customers via email, e.g. **SALESTICKET**.
7. Provide the **Table No.** for relevant POS entries, as well as the **Report ID**.\
   Other options and fields can be modified if needed.\
   When a POS sale is successfully performed, the customer will receive an email with the attached file.

#### See also

* [<ins>Set up Email (Business Central)</ins>](https://learn.microsoft.com/en-us/dynamics365/business-central/admin-how-setup-email)
* [<ins>Send Documents and Emails (Business Central)</ins>](https://learn.microsoft.com/en-us/dynamics365/business-central/ui-how-send-documents-email)
* [<ins>Email setup</ins>](/product/retail-communication-email-setup)
* [<ins>Set up email templates</ins>](/product/retail-vouchers-email-templates)