> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.navipartner.com/product/ecommerce-entria-setup-guide-ecommerce-setup/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.navipartner.com/_mcp/server.

# Configure Ecommerce Setup and job queues

> Complete the shared Ecommerce setup and create its background jobs before receiving the first document.

Open **Ecommerce Setup** and complete the shared setup before receiving the first document. Other fields in Ecommerce Setup should be configured according to the customer's process and the product types in use.

## Customer matching and creation

| Field                               | What to define                                                                                                                                                                                     |
| ----------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Customer Mapping                    | Which value is used to match the customer: E-mail, Phone No., a combination of email and phone, Customer No., or Phone No. to Customer No. The choice must match the data actually sent by orders. |
| Customer Update Mode                | Whether the flow may create and update customers, only create, only update, or neither: Create and Update, Create, Update, None.                                                                   |
| Def. Customer Template Code         | Template for customers that processing should create. Check posting groups and other mandatory fields.                                                                                             |
| Def. Customer Config. Template Code | Select the default customer configuration template, if used, to supply customer field values during processing.                                                                                    |

## Document creation defaults and retry limits

| Field                                    | What to define                                                                                                              |
| ---------------------------------------- | --------------------------------------------------------------------------------------------------------------------------- |
| Def. Sales Location Code                 | Fallback location when the document does not provide one. The location on the Entria Store takes precedence when populated. |
| Release Sales Order After Process        | Whether the created sales order is automatically released after processing. This is not confirmation of posting.            |
| Release Sales Return Order After Process | Equivalent behavior for return orders, if they are received through the Ecommerce flow.                                     |
| Max. Document Process Retry Count        | Limit for automatic retries when creating the sales document.                                                               |
| Max Capture Retry Count                  | Limit for payment capture retries.                                                                                          |
| Max Virtual Item Retry Count             | Limit for digital-product processing retries.                                                                               |
| Max Attr. Wallet Retry Count             | Limit for Attraction Wallet processing retries.                                                                             |

## Ecommerce Job Queues

On Ecommerce Setup, run the relevant actions below and confirm their dialogs. Then open **Job Queue List** and check the created jobs and their statuses. The jobs process different document stages.

| Action                                            | When it is required                                            |
| ------------------------------------------------- | -------------------------------------------------------------- |
| Configure Sales Order Processing Job Queue        | Creates sales orders from received Ecommerce documents.        |
| Configure Sales Return Order Processing Job Queue | Creates sales return orders from received Ecommerce documents. |
| Configure Capture Processing Job Queue            | Automates payment capture in the Ecommerce flow.               |
| Configure Voucher Processing Job Queue            | Issues vouchers.                                               |
| Configure Ticket Processing Job Queue             | Processes tickets.                                             |
| Configure Membership Processing Job Queue         | Creates and processes memberships.                             |
| Configure Coupon Processing Job Queue             | Issues coupons.                                                |
| Configure Wallet Processing Job Queue             | Processes Attraction Wallet packages.                          |
| Configure Digital Notification Job Queue          | Sends Ecommerce digital notifications.                         |

Only configure the job queues for the product types and processing steps you actually use — see [<ins>Product Setup</ins>](/product/ecommerce-entria-setup-guide-product-setup) for which jobs each product type needs.

**Verification:** after a test order, check Creation Status, Capture Processing Status, digital-product statuses, and related documents. For a job error, inspect its execution entry; for a document error, inspect the last error on the document. See [<ins>Monitoring and reprocessing</ins>](/product/ecommerce-entria-setup-guide-daily-order-processing#monitoring-and-reprocessing) and [<ins>Failed imports</ins>](/product/ecommerce-entria-setup-guide-integration-setup#83-failed-imports-order-import-failures).

> Documentation for NaviPartner's NP Retail, NP Attractions, NP Hospitality, NP Store Assistant and Entria products, plus their REST APIs, built on Microsoft Dynamics 365 Business Central.