> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.navipartner.com/product/ecommerce-entria-setup-guide-digital-notifications/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.navipartner.com/_mcp/server.

# Set up digital notifications

> Configure NP Email, NP Designer, and Digital Notification Setup to deliver order confirmations and digital products.

Before enabling sending, prepare NP Email and NP Designer, described below, then open **Digital Notification Setup**.

1. Populate the relevant templates and enable the message types you use.
2. On Ecommerce Setup, run **Configure Digital Notification Job Queue**.
3. Verify the recipient and language on a test document.
4. Open **Digital Notification Entries** and check notification type, status, and error if present.
5. Verify the actually received message and all product links.

| Group / field                                            | Setup                                                                                                                                                                |
| -------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Digital Assets → Email Template Id Order                 | Message template with a link to the digital-product manifest. The manifest is a page containing available vouchers, tickets, coupons, wallets, and membership cards. |
| Digital Assets → Enabled                                 | Enables digital-product notifications.                                                                                                                               |
| Exclude Vouchers From Manifest                           | Omits vouchers from the manifest when required by your delivery flow.                                                                                                |
| Exclude Tickets From Manifest                            | Omits standalone tickets; tickets inside a wallet remain in its representation.                                                                                      |
| Order Confirmation → Ecommerce Order Confirm Template Id | Confirmation template with order content and no manifest link.                                                                                                       |
| Send Ecommerce Order Confirmation                        | Enables order-confirmation sending; requires a configured template.                                                                                                  |
| Max Attempts                                             | Number of attempts for a failed message; 0 means unlimited.                                                                                                          |

The **Create Job Queue Entry** action on Digital Notification Setup itself is intended for non-Ecommerce notifications, such as invoices and credit memos. For Ecommerce, use its dedicated job above. On the Ecommerce document card, **Send Digital Assets Notification**, **Send Order Confirmation Notification**, and **Digital Notification Entries** are available for operational work.

## NP Email

NP Email is a prerequisite for sending messages through this channel. The administrator should verify an active account through **NP Email Account Setup**, the registered domain, and the templates selected in Digital Notification Setup.

The complete procedure is described in [<ins>NP Email</ins>](/product/retail-communication-np-email). If messages are not received or end up in spam, use the email-deliverability guidance referenced from that page.

For setup acceptance, it is sufficient to verify that a test Ecommerce message uses the expected sender, template, recipient, and content.

## NP Designer

For digital-product rendering, verify the NPDesigner Setup Card, service access, and the designs for the relevant product types. For the manifest flow, verify **Enable Manifest** and the digital-assets address **Assets URL**.

Link the appropriate design labels to the tickets, vouchers, coupons, memberships, or wallet template that you deliver. In testing, open the digital representation of an actually created product and verify that it shows the correct data.

Detailed reference: [<ins>Use the NP Designer</ins>](/product/Attraction-ticket-ticket-designer).

> Documentation for NaviPartner's NP Retail, NP Attractions, NP Hospitality, NP Store Assistant and Entria products, plus their REST APIs, built on Microsoft Dynamics 365 Business Central.