Issuing different types of vouchers

Issuing gift vouchers

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Depending on the setup, when issuing the gift voucher, the salesperson will input the quantity, the unit price of the Gift Voucher, and any customer details needed.

Issuing credit vouchers

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Depending on the setup, on issuing a Credit Voucher, the system will suggest the value as per the sales line. The salesperson can accept the suggestion or insert a value themselves.

Redeeming gift/credit vouchers

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On redeeming, both Gift Vouchers and Credit Vouchers use the POS Action SCAN_VOUCHER. The only difference is in the parameter in which you can set which Retail Voucher Type is being used.

Create, issue, and redeem vouchers from a sales order

Refer to the processing instructions for creating, issuing and redeeming vouchers from a sales order for more information.