System requirements

The following article lists all system requirements for running our solutions. They are minimal, as solutions are cloud-based, and the Retail POS is operated through a browser.

Network

Internet speed

No. of UsersMinimum Speed
1-5 simultaneous users10/2Mbit
6-9 simultaneous users15/2Mbit
10-14 simultaneous users20/2Mbit
15+ simultaneous users20/2Mbit
Mobile broadband per user2/2Mbit

It’s recommended to have a failover solution in case the Internet is down. It should be using an independent network. The solutions for this are as follows:

  • A router with integrated 4G fallback, which switches the cabled Internet connection to 4G when it goes down, and/or
  • A backup Internet connection which you can automatically switch over to when the primary Internet connection goes down.

Firewall setup

Software

SoftwareWAN IPPort(s)
Baxi (Viking)91.102.24.142; 212.226.157.243TCP: 9670/9680; TCP: 6001
BC/NAV RTC ClientALLDifferent Per Customer
BC/NAV SOAPALLTCP: Different Per Customer
BC/NAV ODATAALLTCP: Different Per Customer
FlexIITerm193.142.211.21/22TCP: 19000
NP DeployALLTCP: 7087
NP Helper94.127.52.122TCP: 49000
NP System CallbackALLTCP: 7047
Remote Desktop81.27.209.0/24TCP: 3389
TeamViewerALLTCP: 80/433/5938 UDP: 5938

Hardware

HardwareLAN IPPort(s)
Label Print (Zebra)FixedTCP: 9100 (LAN - Outbound)
Payment Terminal (Adyen)DHCPTCP: 443 (WAN)
Payment Terminal (Nets - PSAM)FixedTCP: 1234 (LAN - Outbound)
Payment Terminal (Verifone Denmark)DHCPTCP: 9600 (LAN - Inbound)
Receipt Print (Epson)FixedTCP: 9100 (LAN - Outbound)

Device connectivity

Stationary PCs

The basic POS setup requires up to 7 network ports. They are used for the label printer, receipt printer, payment terminal etc. The PC needs to be connected with a LAN cable.

Mobile Point of Sales (MPOS)

MPOS devices such as phones and tablets should be connected via Wi-Fi with the 4G network at least.

Other devices

Label printers, receipt printers, payment terminals, and other hardware need to be connected via LAN. They need to be on the same network as the PC used for the POS. We do not support devices connected via Direct Connect.

Wi-Fi

LAN and Wi-Fi need to be on the same subnet. It’s recommended that all POS/MPOS equipment that runs on Wi-Fi gets its own SSID. All hardware that is connected via Wi-Fi needs to be on a stable connection. Devices that continuously switch between different Wi-Fi connections are at risk of causing errors.

Supported hardware

Our solution works with a wide variety of hardware. Feel free to reach out to us if you have hardware that isn’t mentioned on this page. We will be happy to assess whether it can be used or not.

Barcode scanners

You can use all Zebra scanners with our solution.

Cash drawers

All payment terminals can be used as stand-alone solutions. For integrated solutions, see the list below:

Adyen

Nets

  • Ingenico iPP350 PSAM terminal
  • Ingenico iPP350 BAXI terminal
  • Ingenico Move3500 BAXI terminal
  • Ingenico Lane3000 BAXI terminal
  • Ingenico Link2500 BAXI terminal
  • Ingenico iSMP4 BAXI terminal

Verifone

  • Not supported at this time, but we are actively working on the solution.

Printers

Receipt printers

  • Epson TM-m30
  • Epson TM-P20
  • Epson TM-P80
  • Epson TM-T88V
  • Epson TM-T88VI

Label printers

  • Zebra ZD410
  • Zebra ZD420
  • Zebra ZD421

Card printer

  • Magicard Pronto 100

Ticket printer

  • Zebra ZT230
  • Zebra ZT411

RFID hardware

  • Zebra RFD8500 (RFID scanner)
  • Impinj xSpan Gateway (RFID readers)
  • Impinj xArrary Gateway (RFID readers)
  • Zebra ZD500R (RFID printer)
  • Zebra ZD621R (RFID printer)

Warehouse scanners

  • Motorola MT2070
  • Motorola P460

PC for running POS

Minimum requirements:

CPU: Intel i3 5th gen
RAM: 4GB
HDD: 120GB
Operating system: Windows 10

Recommended requirements:

CPU: Intel i5 10th gen
RAM: 8GB
SSD: 512GB
Operating system: Windows 10 Pro

SmartPhones

Our system can be operated on Apple and Android smartphones and tablets. Hardware requirements: integrated camera Software requirements: the latest three major versions and their updates